Sorry, wasn't sure how to word this so please be kind

I have no idea what I'm doing, but am generally good at figuring things out.
I got everything downloaded, extracted, installed and configured smoothly (followed directions exactly)
My laptop is running Windows 7
I tried with and without controller

Crash opens up with the intro but then it says press START. Tried it with and then without my ps3 controller plugged in, just using keyboard and mouse on my laptop...still nothing. All I can do is use my up and down arrows (on the keyboard) to scroll down the menu.
I tried F5, also tried configuring the gamepad on my emulator menu...changing it to digital only.
REALLY REALLY wanted to play this game, so if anyone can help me I would appreciate it so much.